Category: Announcements

Velatura Launches “AI First for People” Initiative, Integrates UAE’s Falcon LLM to Power Bilingual Healthcare Solutions

Announcements, News, Press Releases

DEARBORN, Mich.,—August 18, 2025—Velatura Public Benefit Corporation (Velatura) today announced the launch of its groundbreaking “AI First for People” initiative, integrating the UAE-developed open-source Falcon Large Language Model (LLM) into custom-trained, bilingual Arabic-English AI healthcare products.

The company will unveil this transformative technology at a special event planned for October 4, 2025, in Dearborn, establishing the Dearborn-Detroit corridor as the company’s flagship hub for AI innovation.

This implementation represents more than a single product launch; it marks the beginning of Velatura’s multi-pronged strategy to deliver authentic Arabic-speaking user experiences through custom-trained models fine-tuned and extended from Falcon. Initial outcomes have proven highly encouraging, positioning the initiative to serve the Western Hemisphere’s largest Arabic-speaking population while preparing for deployment across the Middle East.

The company’s flagship products, including the Arabic edition of Consent Manager+™ and the innovative AskTeli AI operating system, represent a new category of bilingual Arabic-English AI experience products designed for healthcare applications. These solutions go beyond traditional translation, incorporating Reinforcement Learning with Human Feedback (RLHF) to deliver culturally authentic interactions for Arabic-speaking communities.

“This technology doesn’t just translate words, it creates authentic Arabic-speaking user experiences that preserve cultural context and medical accuracy, addressing a critical gap in healthcare equity,” said Dr. Tim Pletcher, DHA, CEO of Velatura. “By fine-tuning Falcon’s advanced capabilities through our custom-trained models, we’re transforming how Arabic-speaking communities interact with their healthcare providers while establishing Michigan as a hub for health AI innovation.”

Velatura’s approach positions the company as a pioneer in open-source AI-ML for health sciences, aligning with the President’s AI Action Plan and advancing sovereign AI with worldwide influence. The technology delivers innovative AI solutions for consent management, patient recruitment, engagement, and protocol validation, tailored specifically for Dearborn’s nearly 200,000 Arabic speakers, the country’s largest Arabic-speaking population.

According to a 2022 study published in the Journal of Immigrant and Minority Health, 71% of Arabic-speaking patients report significant difficulties understanding healthcare documentation. Research from the Office of Minority Health further shows that patients with limited English proficiency are at significantly higher risk of medical errors due to miscommunication, with the Joint Commission Journal reporting that 68% of non-English speaking patients sign consent forms they don’t fully understand.

The initiative enriches the TII & Falcon LLMs ecosystem, spawning new commercial and research products alongside strategic partnerships that simultaneously elevate UAE-US innovation networks. While Falcon excels in multiple languages, particularly Arabic, it has seen limited real-world application in the USA. Velatura’s approach bridges this gap, delivering tangible benefits to citizens and residents in the UAE, Saudi Arabia, Kuwait, and beyond through VelaturaAI apps and agents.

Prashant Natarajan, Chief AI Officer at Velatura, explained the technology’s broader significance: “Our custom-trained models, fine-tuned from Falcon, create a new standard for bilingual healthcare AI. This isn’t just about better translation, it’s about building AI-first solutions that truly serve people, establishing a sustainable innovation ecosystem right here in Michigan.”

The October 4 launch event marks the beginning of a comprehensive initiative to address what Arabic-speaking patients identify as their primary healthcare challenge: language barriers that prevent effective medical care delivery.

“ACCESS has long advocated for better healthcare communication for our community,” said Maha Freij, President and Chief Executive Officer of the Arab Community Center for Economic and Social Services (ACCESS). “This implementation represents a significant advancement that positions Michigan as a leader in culturally responsive healthcare technology, potentially transforming care delivery for Arabic-speaking populations globally.”

The October 4 event will include demonstrations of:

  • Bilingual Arabic-English AI experience products
  • Custom-trained healthcare AI models fine-tuned from Falcon
  • Interactive AskTeli AI operating system showcases
  • Real-time RLHF demonstrations with cultural context preservation
  • Open-source AI-ML solutions for health sciences

Speakers at the event will include Dr. Tim Pletcher, DHA, CEO of Velatura; Prashant Natarajan, Chief AI Officer at Velatura; representatives from UAE Health Authority; leadership from the Arab American Health Initiative; and community leaders from Dearborn’s Arab-American community.

For more information about Velatura’s AI First for People initiative and AI suite of products, visit www.veltura.org.

About Velatura Public Benefit Corporation
Velatura Public Benefit Corporation is the country’s premier interoperability platform provider and operator of the largest network of multijurisdictional health information exchanges (HIE) and Trusted Data Sharing Organizations (TDSO). By enabling secure and efficient exchange of critical electronic health information, Velatura helps healthcare organizations streamline workflows, improve care coordination, and enhance patient care. For additional information, visit www.velatura.org.

Media Contact
Emily Mata
emily.mata@velatura.org
517-745-8835

Velatura Receives IAM Pioneer Partner Award

Announcements, News, Press Releases

Velatura took center stage in New York City last month, showcasing our groundbreaking work with Docusign at its Partner Day and Momentum events.

These gatherings highlighted how our partnership is reshaping healthcare by moving beyond traditional paperwork. Together, we’ve developed innovative tools designed to improve trust, simplify administration, and support better decision-making, all while laying the foundation for a more connected and human-centered healthcare experience.

Velatura’s collaboration with Docusign is rooted in a shared commitment to transforming how agreements are created, managed, and understood—especially within complex, high-stakes environments like healthcare. As a Docusign partner, Velatura has worked to bring Intelligent Agreement Management (IAM) to the forefront of healthcare interoperability. Together, we’re driving change by combining trusted, compliant technology with real-world, patient-first solutions.

Velatura Receives IAM Pioneer Partner Award

During Partner Day, Velatura was honored with the IAM Pioneer Partner Award, which recognizes organizations that are leveraging Docusign’s IAM platform to deliver next-generation solutions in their industries.

This award underscores Velatura’s leadership in applying IAM to some of healthcare’s most critical challenges. By integrating Docusign’s IAM platform with Velatura’s Integrated Technology Platform (ITP), we are enabling a new level of interoperability, automation, and user-centricity across health information exchanges (HIEs), provider networks, payers, and beyond.

The recognition also reflects the value of collaboration with customers, partners, and stakeholders who continue to drive innovation alongside us. Together, we are not just improving how agreements are signed; we are rethinking how trust is built, shared, and sustained across healthcare.

Launch of Consent Manager+: A New Approach to Consent and Interoperability

Velatura also used the occasion to formally launch Consent Manager+. Built on Docusign’s IAM and ID Verification platform capabilities. Consent Manager+ offers a powerful combination of automation, intelligence and interoperability to simplify and modernize how consent is captured, understood, and managed across the healthcare ecosystem.

J&B Medical, our first early adopter of Consent Manager+, is using the platform to streamline insurance billing consent and manage authorizations for diabetes care, wound care, and other medical supplies. This implementation highlights how Consent Manager+ enhances the experience for both patients and providers, while also improving operational efficiency and ensuring compliance with healthcare regulations

Key features include:

  • Patient-first workflows that guide users through education, identity verification, and consent processes in a clear and intuitive way.
  • Automated consent management, enabling organizations to create, distribute, and track consents across jurisdictions and use cases.
  • AI-powered patient support via Ask Telli™, Velatura’s proprietary context-sensitive AI assistant that helps individuals understand what they’re consenting to and why it matters.
  • Cross-sector interoperability, supporting data sharing between traditional healthcare entities and adjacent sectors like education and financial services.
  • Integration with Velatura’s ITP and Active Care Relationship Service (ACRS), ensuring seamless exchange of consent data and alignment with provider rosters, ADT alerts, and care episodes.

Momentum Event Highlights

As part of the Momentum agenda, Velatura’s Tara Cramer spoke about the importance of intelligent agreements in supporting effective data sharing and care coordination. She emphasized how solutions like Consent Manager+ help organizations maintain compliance while also ensuring that patients remain informed and empowered participants in their care.

Her presentation further reinforced a core theme of the event: intelligent agreements are not just digital forms, they are foundational tools for building scalable, trustworthy systems.

Looking Ahead

Velatura’s recognition as a Docusign IAM Pioneer Partner and the successful launch of Consent Manager+ are important milestones, but they are just the beginning. Our focus remains on continuing to develop tools that simplify complex healthcare interactions and enable more equitable, efficient care delivery.

We are grateful to Docusign for their continued partnership and proud to work alongside organizations like J&B Medical that are embracing innovation to drive meaningful change. As we look ahead, Velatura remains committed to advancing intelligent, human-centered technology that works—because healthcare agreements should do more than check boxes. They should create clarity, accountability, and trust.

Velatura Launches Cloud-Based Technology Platform to Enhance Real-Time Healthcare Data Sharing

Announcements, News, Press Releases

ST. LOUIS, Mo.—August 15, 2025—Marking a significant advancement in healthcare interoperability, Velatura Public Benefit Corporation (Velatura) today announced the launch of its Integrated Technology Platform (VITP) in Missouri, a new cloud-based system designed to improve how healthcare organizations share patient data and coordinate care.

 The platform addresses growing demands for real-time healthcare information exchange and positions organizations to better meet evolving federal interoperability mandates while aligning with industry best practices. 

 “Healthcare organizations today face unprecedented demands for seamless data sharing and real-time interoperability,” said Rich Fish, Chief Operating Officer. “Developed with input from the organizations we serve, VITP addresses these challenges head on. By facilitating seamless integration of comprehensive patient insights when and where clinicians need them most, we’re ensuring that technology truly enhances clinical decision-making and improves patient outcomes across our network.” 

 Built on modern cloud infrastructure, the VITP represents both an industry-wide shift toward more flexible, scalable solutions and Velatura’s commitment to advancing interoperability by delivering clean, actionable data and real-time quality measures directly at the point of care, including: 

  • A centralized FHIR® Clinical Data Repository standardizes and consolidates patient information, making data more accessible across different healthcare systems and applications. 
  • Advanced patient matching and identity resolution uses sophisticated algorithms to improve data accuracy and reduce errors. 
  • Cloud-native infrastructure reduces operational costs, minimizes system outages, and provides flexibility to scale as organizational needs change. 

VITP includes comprehensive regulatory compliance features designed to support state and federal standards, critical as healthcare organizations navigate an increasingly complex regulatory landscape. The platform helps organizations prepare for and adapt to changing requirements, including HTI rule compliance and alignment with the new CMS Interoperability Framework.  

“The regulatory landscape is evolving at an unprecedented pace, with each HTI rule iteration introducing new complexities that healthcare organizations must navigate while continuing to deliver quality patient care,” said Shelley Mannino, Executive Vice President. “VITP provides the technological foundation that allows our partners to stay ahead of these changes rather than constantly playing catch-up. Our platform doesn’t just support current compliance requirements; it’s built with the flexibility and scalability to adapt as federal mandates continue to evolve. This strategic approach to infrastructure ensures that our network partners can focus on what they do best–caring for patients–while we handle the technical complexity of data sharing, regulatory alignment and industry best practices.” 

The platform’s real-time data access capabilities address common challenges in healthcare data sharing, where delays in data retrieval and processing can impact patient care. VITP allows healthcare providers immediate access to comprehensive patient information during critical clinical decision-making moments. 

This “right information, right time” approach aims to reduce medical errors, eliminate duplicative testing, and improve overall care coordination across Missouri’s healthcare networks. The system consolidates data from multiple sources, including electronic health records, laboratory systems, imaging centers, and more, providing clinicians with a more complete view of patient health status. 

The platform is now operational, with Velatura’s partner organizations continuing their migration from the legacy system.  

To learn more about the VITP, please visit https://velatura.org/vitp/.  

About Velatura Public Benefit Corporation
Velatura is the country’s premier interoperability platform provider and operator of the largest network of multijurisdictional health information exchanges (HIE) and Trusted Data Sharing Organizations (TDSO). By enabling secure and efficient exchange of critical electronic health information, Velatura helps healthcare organizations streamline workflows, improve care coordination, and enhance patient care. For additional information, visit www.velatura.org.  

Media Contact: 
Emily Mata
emily.mata@velatura.org
517-745-8835 

 

Velatura Public Benefit Corporation Applauds Trump Administration’s AI Action Plan

Announcements, News, Press Releases

Washington, D.C. — July 29, 2025 — Velatura Public Benefit Corporation applauds President Trump’s newly released artificial intelligence strategy, “Winning the Race: America’s AI Action Plan.” This comprehensive framework represents a bold, forward-thinking approach to ensuring American leadership in the rapidly evolving AI landscape while prioritizing innovation, accountability, and economic prosperity.

“President Trump’s AI Action Plan represents a watershed moment for American healthcare innovation—boldly prioritizing outcomes over bureaucracy while maintaining essential safeguards. By accelerating FDA pathways, establishing national standards, and investing in critical infrastructure, the Administration has created precisely the environment needed to unleash the next generation of AI-powered medical breakthroughs,” said Tim Pletcher, CEO of Velatura Public Benefit Corporation. “This approach mirrors our AI Censu framework that judges AI by its measurable impact rather than imposing burdensome input regulations. The Plan’s emphasis on public-private collaboration and bias-free systems will transform how we develop, deploy, and evaluate healthcare AI while ensuring America maintains global leadership in this critical technology frontier.

Velatura is especially encouraged by the Plan’s emphasis on several key principles that our organization has championed, many of which reflect recommendations we provided in our response to the Office of Science and Technology Policy’s (OSTP) prior request for information.

  • Output-Focused Governance: The Plan’s approach mirrors our AI Censu framework, which emphasizes judging AI by its impact rather than creating bureaucratic hurdles around data sourcing or model development processes.
  • Individual Empowerment: By supporting individuals’ rights to create and own AI solutions, the Administration has embraced our Digital Prosperity Initiative’s vision of economically empowering Americans through technology, including robust support for open-source AI development that democratizes access to cutting-edge tools.
  • Balanced Accountability: The Plan successfully balances innovation with appropriate safeguards, aligning with our recommendation for transparency without unnecessary bureaucracy, particularly important as we advance open weight AI models that provide visibility into model architecture while maintaining competitive advantages.
  • Education and Workforce Development: The Administration’s recognition that AI advancement requires comprehensive education, training, and upskilling initiatives aligns perfectly with Velatura’s commitment to an “AI First for People” culture, preparing healthcare professionals and the broader workforce for an AI-enabled future.

The alignment between the Administration’s AI Action Plan and Velatura’s vision extends to testimony provided by Prashant Natarajan, our Chief Artificial Intelligence Officer, before the House Committee on Veterans’ Affairs earlier this year. In that testimony, Mr. Natarajan outlined several prescriptions for AI success that are reflected in the new Plan:

“The Administration’s AI Action Plan represents a significant validation of the principles I outlined before Congress—particularly the concept of ‘AI Fidelity’ where innovation thrives when healthcare AI is judged by patients and providers in real-world settings, not by regulatory checkboxes,” noted Prashant Natarajan, Velatura’s Chief Artificial Intelligence Officer. “President Trump’s approach brilliantly differentiates between organizational systems requiring structured oversight and personal health AI innovations that demand flexibility. By incorporating these distinctions into national policy, the Plan creates unprecedented opportunities for Americans across the healthcare spectrum—from individual consumers and caregivers to medical professionals and health systems—to develop customized AI solutions while maintaining essential safeguards for enterprise applications. This balanced framework will accelerate precision medicine development while fostering a new wave of patient-led innovation.

As America’s leading healthcare interoperability platform provider and Trusted Data Sharing Organization network spanning fourteen states, Velatura stands uniquely positioned to help the Trump Administration rapidly implement this visionary plan across the healthcare ecosystem through strategic public-private partnerships. Our established infrastructure for secure health information exchange provides an immediate foundation for deploying AI innovations in clinical settings nationwide while maintaining essential privacy protections.

Velatura is prepared to mobilize our technical resources, healthcare partnerships, and AI governance expertise to accelerate the Administration’s objectives—particularly in developing standardized evaluation frameworks and establishing testing sandboxes for healthcare-specific applications. Our Digital Prosperity Initiative offers a ready platform for demonstrating how the Plan’s emphasis on deregulation can foster patient-centered innovation without compromising safety standards, while our commitment to education, training, and upskilling ensures healthcare professionals are prepared to leverage both proprietary and open-source AI solutions effectively.

President Trump’s AI Action Plan represents a transformative American approach to healthcare technology—one that boldly prioritizes innovation while maintaining appropriate accountability measures. Velatura is committed to working directly with the Administration through robust public-private partnerships to ensure America leads the world in AI-powered healthcare advancements that improve outcomes, reduce costs, and restore our nation’s competitive edge in this critical technology frontier.

For more information about Velatura, please visit www.velatura.org.

About Velatura
Velatura is the country’s premier interoperability platform provider and operator of the largest network of multijurisdictional health information exchanges (HIE) and Trusted Data Sharing Organizations (TDSO). By enabling secure and efficient exchange of critical electronic health information, Velatura helps healthcare organizations streamline workflows, improve care coordination, and enhance patient care. For additional information, visit www.velatura.org.

Media Contact
Emily Mata
emily.mata@velatura.org
517-745-8835

Velatura to Showcase Consent Manager+ at Docusign’s IAM in the AM Roadshow in Chicago

Announcements, News

Velatura is proud to be featured at Docusign’s IAM in the A.M. this June in Chicago, where we’ll spotlight how our team leveraged Docusign’s Intelligent Agreement Management (IAM) platform and identity verification technology to power a groundbreaking new solution: Consent Manager+™. 

 A Smarter, AI-Driven Approach to Consent
Designed to meet the growing demand for secure, transparent, and cross-sector consent practices, Consent Manager+ is a first-of-its-kind AI solution that enables organizations to digitally capture, manage, and audit consent across industries, from healthcare and insurance to government, education, finance and beyond. 

 Unlike legacy consent processes, Consent Manager+ leverages both AI and Docusign’s IAM tools and identity verification capabilities to deliver a solution that:
 

  • Reduces administrative burden 
  • Supports self-service at the user, provider and organizational levels 
  • Delivers real time education and decision support through interactive tools like Ask Telli, which helps individuals better understand complex forms through dynamic explanations and scenario-based role play. 
  • Provides dashboards and metrics that support smarter workflows and ongoing optimization. 

See Consent Manager+ in Action 

At the event, Velatura’s Chief AI Officer, Prashant Natarajan, will share how we turned our deep expertise in interoperability, compliance, and ethical data use into a product that helps organizations build trust, accountability, and efficiency into every consent-based interaction. 

 “Consent isn’t just a healthcare problem, it’s a universal business need,” said Natarajan. “Consent Manager+ uses AI proactively and transparently to improve the human experience. Whether you’re managing patient preferences, customer opt-ins, or financial disclosures, Consent Manager+ ensures that individuals remain in control of their data while helping organizations meet regulatory requirements efficiently.”  

Why Attend? 

Join us in Chicago to explore Docusign’s newest AI features, including their intelligent engine, Docusign Iris, and to hear real-world IAM stories like ours. 

You’ll leave with: 

  • A front-row look at how organizations like Velatura are implementing IAM 
  • A deeper understanding of AI-powered agreement transformation 
  • A plan to launch your own IAM initiative, no matter your industry 

 Limited seats available. Secure your spot now. 

 

Modernizing Mental Health Care: How Technology is Improving Florida’s Behavioral Health Services

Announcements, News

May is Mental Health Awareness Month, a time to foster understanding, reduce stigma, and drive action toward meaningful solutions for individuals and families impacted by mental illness. As the nation grapples with a growing behavioral health crisis, particularly among youth, it’s more urgent than ever to reimagine how we deliver mental health services. That means prioritizing accessibility, empathy, and efficiency across all points of care, including how we empower patients and those that support them. 

 Recent data paints a sobering picture: according to The Lancet Psychiatry, nearly 50% of people will develop a mental illness at some point in their lives. Among youth, the numbers are equally troubling. The CDC reports that one in three American teenagers experience poor mental health, and the National Alliance on Mental Illness notes that suicide is the second-leading cause of death among individuals ages 15 to 24. 

 Despite these alarming statistics, stigma and system inefficiencies often prevent families from getting the help they need. Even those who do seek care face fragmented services, confusing paperwork, and prolonged delays—barriers that can be devastating during moments of crisis. 

 Navigating the Baker Act with Dignity and Clarity 

 In Florida, one of the most high-stakes moments a family can face is the activation of the Baker Act, a state law that allows for involuntary mental health evaluations. While intended to ensure safety during acute crises, the Baker Act process can be deeply confusing and traumatic for families, particularly when they are not given clear explanations of their rights or consent requirements. 

 That’s why it is critical to modernize how we manage behavioral health interventions, starting with patient consent. 

 The Future of Consent: Introducing Consent Manager+™ 

 A major step forward in this modernization effort is the launch of Consent Manager+™, a first-of-its-kind, AI-powered platform developed by Velatura Public Benefit Corporation. Designed to redefine how patient consent is captured, managed, and shared across care settings, this digital solution streamlines workflows, enhances privacy, and ensures compliance with federal and state regulations. 

 In behavioral health—where many individuals are navigating services for the first time—paper-based consent forms can introduce delays, confusion, and unnecessary stress. Consent Manager+ replaces that outdated process with an intuitive, digital alternative that’s faster, more secure, and easier to understand. 

 Its impact goes beyond paperwork. By simplifying and accelerating consent, Consent Manager+ removes a major barrier to coordinated, wrap-around care, unlocking a truly whole-person approach that integrates physical, mental and social support services. This coordination is not only critical to better patient outcomes, it’s also a lifeline for Florida’s behavioral health professionals, many of whom are battling burnout and workforce shortages.  

Meet Ask Telli™: AI-Powered Support for Families in Crisis 

 At the heart of Consent Manager+ is Ask Telli™, Velatura’s proprietary, context-sensitive AI chatbot. Ask Telli serves as a compassionate guide for families navigating high-stress situations like those triggered by the Baker Act. 

 Families can interact with Ask Telli to: 

  • Get step-by-step explanations of their rights and options 
  • Ask real-time questions about consent forms and terminology 
  • Complete and submit consents digitally, reducing stress and delays 

 This intelligent support system empowers families during critical moments, keeping them informed and confident when they need it most. 

 A Blueprint for Change 

 Florida’s behavioral health system serves more than 600,000 individuals annually. By modernizing tools and processes, particularly around consent, solutions like Consent Manager+ can help reduce delays, eliminate confusion, and improve coordination across the continuum of care. 

 Technology alone can’t solve the mental health crisis, but it can play a vital role in making care more responsive, integrated and sustainable for both providers and patients. This Mental Awareness Health Month, let’s celebrate not only awareness—but action. Together, we can build a behavioral health system that empowers families, respects patient choice, and delivers the coordinated care every child deserves. 

Shelley Mannino is Executive Vice President of Velatura HIE Corporation. She resides in Fort Myers, Florida.

Collaborating for Connected Care: Missouri Launches Phase 2 of eLTSS Project Powered by Velatura and Key Partners

Announcements, News

Velatura Public Benefit Corporation is proud to support the Missouri Department of Mental Health (DMH), Division of Developmental Disabilities (DD), in the statewide expansion of the Electronic Long-Term Services and Supports (eLTSS) project. This initiative, now in Phase 2, represents a national first: implementing real-time, standards-based sharing of person-centered care plan data for individuals with intellectual and developmental disabilities (IDD) across health and social care settings.

Earlier this month, Velatura joined state officials, Health Information Networks (HINs), providers, and technology partners in Missouri for the in-person Phase 2 kickoff. Our involvement in this project reflects our continued leadership in health information exchange, interoperability, and strategic implementation of nationally recognized standards like HL7® FHIR®.

A Scalable, Standards-Based Approach to Connected Care

eLTSS is powered by the FHIR Implementation Guide and designed to integrate person-centered care plan data from Missouri’s Individual Support Plan (ISP) across home- and community-based services (HCBS), acute, emergent, and primary care settings. This approach ensures that all members of an individual’s care team can access actionable, up-to-date information—improving coordination, quality, and outcomes.

Velatura is working alongside Tiger Institute for Health Innovation, Lewis & Clark Information Exchange, and KONZA National Network to operationalize this vision through Missouri’s HIE ecosystem. Our role includes supporting the technical infrastructure required for seamless FHIR-based API connections, ensuring privacy and security standards are met, and enabling interoperability across provider organizations.

Delivering Results Through Public-Private Collaboration

This project is more than a technical implementation. It’s a mission-driven effort to address long-standing fragmentation in the healthcare and social services landscape. Individuals with IDD frequently receive care from a range of providers operating on disconnected systems. eLTSS bridges that gap, equipping providers with timely, relevant data that supports better, more coordinated care.

The Phase 2 launch builds on early success and stakeholder engagement. Key goals include:

  • Making eLTSS data accessible and actionable across the full care team.
  • Improving care coordination for over 15,000 individuals with IDD receiving services through DMH-DD.
  • Enhancing data quality and usability using nationally recognized data exchange standards.
  • Ensuring scalability and sustainability by aligning with federal and state interoperability policies.

This collaborative model, powered by partnership among government agencies, HINs, providers, and technology partners, sets a replicable precedent for other states pursuing FHIR-based solutions to social and clinical care integration.

 

Leading with Experience and Innovation

Velatura brings decades of implementation experience, health IT expertise, and policy insight to projects like eLTSS. As one of the four core HINs engaged in Missouri’s rollout, we’re not just implementing infrastructure—we’re shaping the strategy, defining success metrics, and helping the state and its partners build trust in the data-sharing process.

We understand that success means more than going live. It means providers actively using data to improve outcomes, overcoming adoption barriers, and creating a solution that’s built to last.

 

Setting the Standard for What’s Next

The eLTSS initiative is funded in part by a CMS HCBS enhanced FMAP grant, with support from the U.S. Department of Health and Human Services’ Leading Edge Acceleration Project in Health IT. As the first statewide implementation of the eLTSS FHIR IG, it positions both Missouri and Velatura as national leaders in delivering person-centered, interoperable care.

We are proud to be on the ground for this important work and look forward to continuing to drive innovation and impact through collaborative, standards-based health information exchange. As Phase 2 gets underway, we remain committed to supporting the individuals, providers, and partners who make connected care a reality.

Learn more about Missouri’s eLTSS initiative here:https://dmh.mo.gov/dev-disabilities/eltss

Velatura Unveils Consent Manager+ with J&B Medical

Announcements, News, Uncategorized

NEW YORK, April 16, 2025 /PRNewswire/ — Velatura Public Benefit Corporation (Velatura), the country’s premier interoperability platform provider and operator of the largest network of multijurisdictional health information exchanges (HIE) and Trusted Data Sharing Organizations (TDSO), today announced the official launch of Consent Manager+™, a groundbreaking AI-driven solution designed to transform how patient consent is captured, managed and honored. The solution debuts with a large-scale implementation at J&B Medical, a recognized leader in healthcare solutions.

Revolutionizing Healthcare Consent
Consent Manager+ uses context-sensitive AI technology to eliminate paper-based inefficiencies and enables real-time, seamless consent capture for all users within healthcare organizations, HIEs and the broader ecosystem. Once completed, consent forms are automatically routed to the provider, the patient and Velatura, where they are securely stored and managed across the operations and care continuum. This ensures that authorized participants and users have timely and compliant access to the data they need to deliver effective, coordinated care.

Consent Manager+ offers a powerful combination of automation, intelligence and interoperability to simplify consent management across the healthcare ecosystem. Key features include:

  • Patient-first, provider friendly workflows that simplify consent education, identification verification and personalized workflows, enabling granular collaboration across healthcare settings.
  • Streamlined administration processes that optimize the creation, distribution, and management of consents across various applications, jurisdictions, and use cases.
  • AI-driven support powered by Ask Telli™, Velatura’s proprietary AI, enables patients to better understand what they are signing, ensuring clarity and confidence in their consent decisions.
  • Cross-sector collaboration is fostered across medical device suppliers, payers, health systems, and even non-healthcare industries like schools and credit unions.
  • Seamless integration with Velatura’s ITP enables secure sharing and control of consent and health data while simplifying opt-in/opt-out HIE workflows.
  • Enhanced provider management through connects to Velatura’s Active Care Relationship Service (ACRS) provides access to patient rosters, Admit, Discharge and Transfer (ADT) hubs, and episodes of care, ensuring optimal data flow and informed decision-making capabilities.

“Consent Manager+ is a first-of-its-kind platform that transforms healthcare consent management,” said Dr. Tim Pletcher, DHA, CEO of Velatura. “More than an upgrade, Consent Manager+ is a fundamental shift in how we respect, manage and act on patient choice. By embedding AI into the very core of the consent process, we’re empowering patients with clarity and giving providers real-time access to critical information, setting a new standard for interoperability across the healthcare ecosystem. This platform reflects our unwavering commitment to building a smarter, more responsive health infrastructure that puts people first.”

J&B Medical Leads the Way as an Early Adopter
J&B Medical, a recognized leader in healthcare solutions, is the first organization to adopt Consent Manager+. Dedicated to improving quality of life, clinical outcomes, and reducing costs, J&B Medical offers insurance-covered medical supplies, emergency medical solutions, and advanced technology for patient care. J&B Medical’s implementation of Consent Manager+ will streamline patient consent for insurance billing and efficiently manage authorizations for healthcare supplies, including diabetes, incontinence, wound care and more, enhancing patient experience and operational efficiencies.

“With more than two decades in healthcare, we’ve seen just how complex and burdensome managing patient consent can be,” said Stephen Shaya, M.D., Executive Servant Leader of J&B Medical. “Consent Manager+ transforms that experience. By streamlining and digitizing the consent process, this platform supports our mission to improve clinical outcomes, reduce healthcare costs and enhance quality of life. We’re proud to be the first partner to implement this innovative solution and are excited about the possibilities it brings for more informed, empowered and connected patient care.”

About J&B Medical
J&B Medical is a recognized market leader in health care focused on enhancing the quality of life, improving clinical outcomes and reducing health care costs for consumers and businesses. Services include insurance-covered and emergency-medical supplies, retail at home, veterinary products, and medical technology solutions. J&B Medical is a nationally certified Women’s Business Enterprise. For more information, please visit us at JandBMedical.com.

About Velatura
Velatura is the country’s premier interoperability platform provider and operator of the largest network of multijurisdictional health information exchanges (HIE) and Trusted Data Sharing Organizations (TDSO). By enabling secure and efficient exchange of critical electronic health information, Velatura helps healthcare organizations streamline workflows, improve care coordination, and enhance patient care. For additional information, visit www.velatura.org.

Velatura HIE Corporation Announces Hire of Noelle Parker

Announcements, Press Releases, Velatura HIE

Velatura HIE Corporation Announces Hire of Noelle Parker
Parker is focused in enhancing customer experience, meeting industry demands

Jefferson City, MO – Velatura HIE Corporation (Velatura), a not-for-profit organization offering affiliation, collaboration, and integration opportunities to health information exchanges (HIEs) across the country, today announced the appointment of Noelle Parker, MBA, CMPE, PCMH-CCE as Vice President of Client Affairs for its Midwest division.

Parker brings over 20 years of experience in healthcare consulting, quality improvement, operational excellence, and value-based care to her new role.

“I am honored to join Velatura HIE Corporation at such a pivotal time in the evolution of health information exchange and interoperability,” said Parker. “Throughout my career, my focus has been on demonstrating the value of solutions and products that reduce fragmentation across the healthcare ecosystem in order to improve whole-person care. I look forward to working alongside our stakeholders to enhance the customer experience and meet the multifaceted demands of technological change and regulatory requirements as the industry evolves.”

In her previous role as Senior Consultant at Community Asset Builders, LLC, Parker worked with rural health clinics in Missouri on achieving Patient Centered Medical Home (PCMH) Recognition, data analytics, quality improvement strategies, and population health management. Prior to that, she was the Missouri Quality Improvement Network (MOQuIN) Manager at the Missouri Primary Care Association, where she led a team that provided support and technical assistance to Federally Qualified Health Centers (FQHCs) on a variety of quality improvement initiatives.

“We are thrilled to welcome Noelle to Velatura as Vice President of Client Affairs,” said Marty Woodruff, Chief Commercial Officer at Velatura HIE Corporation. “She has a wealth of experience in interoperability and data governance, but her true skill lies in her solutions-focused approach and expertise in building and managing relationships. She is poised to help Velatura usher in the next generation of health information exchange and will play a critical role in helping our clients thrive in today’s fast-paced, competitive and ever-changing HIE landscape.”

At Velatura, Parker will be responsible for sales and relationship management across the Midwest region, as well as the development and execution of strategic direction and coordination of business development. She will also work to ensure that Velatura’s HIE services meet the highest quality standards and support the company’s mission of advancing the health of the communities it serves.

Parker holds a Master of Business Administration (MBA) from Webster University and a Bachelor of Applied Science in Computer Information Systems from Westfield State University. She is also certified as a Medical Practice Executive (CMPE) by the Medical Group Management Association (MGMA) and as a NCQA Patient Centered Medical Home Certified Content Expert (PCMH-CCE).

 

###

About Velatura HIE Corporation
Velatura HIE Corporation is a not-for-profit organization offering affiliation, collaboration, and integration opportunities to health information exchanges (HIEs) across the country. VHIE Corp. is backed by more than a decade of experience and deep acumen in all aspects of clinical information interoperability. Additionally, VHIE Corp.’s service offerings draw on the proficiencies and innovation in research and development. For more information on how Velatura HIE can elevate your health information exchange efforts to the next level, visit our website at wwww.velatura.org.

Velatura HIE Corporation and Premier Health Network Announce Launch of CareConvene in Georgia

Announcements, Press Releases

FOR IMMEDIATE RELEASE
August 15, 2023

 

Velatura HIE Corporation and Premier Health Network Announce Launch of CareConvene in Georgia
Transition of care workflow improves care coordination, reduces inefficiencies via real-time insights

AUGUSTA, Ga. – The Velatura HIE Corporation, a non-profit 501(c)(3) organization of affiliated regional health information exchanges transforming patient care and public health through the interoperable exchange of critical information, and Premier Health Network, a physician owned clinically integrated health network of 523 providers, today announced the launch of CareConvene in the Georgia market, a critical milestone for the improvement of value-based care delivery in the region.

CareConvene is a revolutionary transition of care workflow platform offered by Velatura HIE Corporation designed to improve clinical capabilities, reduce unnecessary inpatient hospitalization and eliminate avoidable hospital readmission. The platform aids clinicians in the delivery of real-time delivery hospital notifications and provides novel digital tools to establish a 48-hour post discharge patient interaction.

“Healthcare providers are grappling with delayed information and data overload while simultaneously trying to keep up with increased patient demand and ensure the proper and seamless continuity of care,” said Tara Cramer, Senior Vice President of Regional Growth of Velatura HIE Corporation. “The comprehensive datasets we exchange enable CareConvene to equip providers with real-time actionable insights directly into their clinical workflows, addressing potential gaps in care and pinpointing who could benefit from follow up and transitions of care support.”

CareConvene’s clinician-centered design integrates real time admission, discharge and transfer (ADT) notifications. When an ADT event occurs, providers and care teams receive SMS notifications based on specific delivery criteria. They can then filter their patient population using customized attributes to exclude irrelevant ADTs, optimizing patient outreach workflow and efficiency. The platform supports the successful completion of the CMS TRC measure, specifically the 48-hour post-discharge interaction, by employing a secure and innovative digital engagement method for patients who are unresponsive to phone calls or voicemails.

“By aggregating and organizing patient data from various types of stakeholders connected to the HIE, CareConvene connects care teams and their patients anytime, anywhere,” said Todd Bailey, Chief Operating Officer of CareConvene. “CareConvene’s platform removes historic barriers to effective communication and empowers healthcare providers with the intelligence and analytics needed to properly coordinate care across the spectrum to make informed decisions quickly and efficiently, resulting in fewer avoidable readmissions and better post-acute care.”

Through enhanced care collaboration and real-time intelligence sharing, CareConvene’s Transition of Care process helps identify gaps in care, reduce unnecessary emergency department visits and avoidable readmissions, and supports medication reconciliation, including the Centers for Medicare & Medicaid Services (CMS) Transition of Care (TRC) measures, CMS Star Ratings and Healthcare Effective Data and Information Set (HEDIS®) technical specifications.

“Premier Health is constantly striving to improve health outcomes, enhance the overall care experience for patients and providers alike, and reduce the need for costly and unnecessary readmissions,” said Geoffrey Mitton, MHA, Executive Director of Premier Health Network. “CareConvene is built for efficiency and interoperability. It eliminates dangerous and costly blind spots by allowing providers to remain actively engaged in patient care following discharge. Thanks to CareConvene, we are able to enhance coordination of care across the entire ecosystem and support the safe movement of people from the hospital back into the home.”

For additional information on how you can implement CareConvene in your practice, please visit careconvene.com or reach out to todd@careconvene.com. Executive team members and subject matter experts are available for interviews upon request.

###

About CareConvene
CareConvene is a comprehensive digital health platform that connects patients and providers on-demand anywhere through text and video. Our technology allows providers, payers, and patients access to one personal health record for in-the-moment care coordination, education, to-dos, and direct communication that better manages health, reduces waste, and saves time. https://careconvene.com/

About Premier Health Network
Premier Health Network (PHN) is a physician owned clinically integrated health network of 523 providers including 9 ancillary facilities serving the Central Savannah River Area and surrounding counties. PHN was licensed as a corporation in 1993 under the name University Physicians Associates. PHN changed its name in January 2021 to reflect its mission as a completely independent practice organization focused solely on helping its physician practices and outpatient facilities succeed in the changing value-based care environment. It offers a multitude of important services to its provider members as listed below which in turn helps better serve the CSRA community. https://premierhn.net/

About Velatura HIE Corporation

Velatura HIE Corporation is a not-for-profit organization offering affiliation, collaboration, and integration opportunities to health information exchanges (HIEs) across the country. VHIE Corp. is backed by more than a decade of experience and deep acumen in all aspects of clinical information interoperability. Additionally, VHIE Corp.’s service offerings draw on the proficiencies and innovation in research and development. For more information on how Velatura HIE can elevate your health information exchange efforts to the next level, visit our website at wwww.velatura.org