To access our new Customer Portal for submitting requests, click here.
Need help? Contact us at support.velatura.org or call 1-844-933-5062.
Getting Started with the Customer Portal
- If you don’t have an account, click the “Sign-Up” link on the login page or reach out to us via support.velatura.org or 1-844-933-5062.
- After submitting a ticket, you may receive email notifications from Jira. These are not spam—they’re updates from our new service desk platform.
For detailed instructions, view the Customer Help Desk Portal Guide.